Preferred Client Program

KEEP YOUR HOME SPOTLESS.
WE HANDLE THE REST.

Two visits a year, scheduled for you. House wash, driveway, and patio every visit. Priority booking, member pricing on add-ons, no phone tag.

Join Preferred Client →Just need one cleaning?

Membership tiers

TIERED BY HOME SIZE

2 visits a year (spring + fall). House wash, driveway, and patio every visit. Paid upfront annually.

Up to 2,000 sq ft

$999/yr

List value $1,898 — save $899

Join
Most Common

2,000 - 3,000 sq ft

$1,199/yr

List value $2,298 — save $1,099

Join

3,000 - 4,000 sq ft

$1,499/yr

List value $2,894 — save $1,395

Join

4,000+ sq ft

Custom

Starting at $1,999/yr

Get Custom Quote

Tier 4 (4,000+ sq ft) is a custom quote to protect margin on larger homes and match the scope of your property. Most estates come in between $1,999 and $2,999/yr.

WHAT'S INCLUDED

Every visit, every member

The most visible parts of your home

  • ✓House wash
  • ✓Driveway and walkways
  • ✓Patio or deck
  • ✓Before and after photos, delivered by email
  • ✓7-day reclean promise on every visit

Member add-ons — 20% off

Added to any visit, any time

  • ✓Fence cleaning$249 $199
  • ✓Gutter exterior$175 $140
  • ✓Exterior windows$299 $239

Member prices shown are for a 2,000–3,000 sq ft home (Tier 2).

Not currently offered at any level: Roof washing (equipment constraint — will re-enable when capable). Limestone surcharge still applies where relevant.

WHY MEMBERS LOVE IT

20% off add-ons

Fence, gutters, and exterior windows are all available at member pricing any time during your membership year.

Priority scheduling

Guaranteed 72-hour booking window. Non-members wait 7–10 days during peak season.

Locked pricing for 2 years

Your membership price is grandfathered against rate increases for two full years.

Named coordinator

One person who knows your property, your preferences, and your service history. Not a call center.

Transferable

If you sell your home during your membership year, the balance transfers to the new owner.

Annual exterior health report

Delivered after your fall visit — what we cleaned, what we noticed, and what to watch for in the coming year.

7-day reclean promise

Not satisfied? We reclean the affected areas at no charge. Applies to every visit.

Auto-renew (unless you cancel)

Renew automatically on your anniversary, unless you cancel 30 days before.

COMMON QUESTIONS

How is this different from a bundle?+
A bundle is a single cleaning — pick your scope, we show up once. The Preferred Client Program is a flat-annual membership: two scheduled visits a year, the same core services every visit, member pricing on anything extra. If you want to put exterior maintenance on autopilot, this is it.
Why two visits a year instead of quarterly?+
Two visits — one in spring after pollen season, one in fall before winter — catches the buildup that actually matters. Quarterly is overkill for most Austin homes and the extra two visits don't change how clean your home looks. You save money without losing results.
When am I charged?+
Upfront, once a year. You pay when you enroll, then nothing else for the rest of the membership year (unless you add services at member pricing).
Can I cancel?+
Yes. Cancel anytime before your anniversary to stop auto-renewal. If you cancel mid-year before either visit, we refund the balance. After the first visit, the remainder is non-refundable — but transferable if you sell your home.
What if I need roof washing?+
We don't currently offer roof washing at any level — our equipment isn't ready for it yet. We'll add it back when we can do it safely. In the meantime, we can refer you to a vetted partner for roof work.
Do I need to have had a service before joining?+
No. You can join on day one. A lot of luxury homeowners prefer to start on a membership because it's how HVAC, pest, and lawn already work.

READY TO PUT IT ON AUTOPILOT?

Contact us to enroll — we confirm your tier and schedule your first visit within 24 hours.

Join Preferred Client →Just need one cleaning?